Welcome to Maa Jagdamba Tour and Travels. By using our website, booking our travel services, or making a reservation with us, you agree to the following Terms & Conditions. Please read them carefully before confirming your travel plans.
These terms are designed to ensure a clear and transparent understanding between Maa Jagdamba Tour and Travels and our customers regarding bookings, payments, cancellations, travel arrangements, and other services.
All bookings are subject to availability and confirmation by Maa Jagdamba Tour and Travels. A booking will be considered confirmed only after the required booking amount has been received and confirmation has been provided by our team.
Customers are responsible for providing accurate information including passenger names, contact details, travel dates, identification details, and other information required for completing the booking.
The customer agrees to make payments according to the payment schedule communicated at the time of booking. Certain hotels, transportation services, activities, or special packages may require advance or full payment.
Failure to make the required payment within the specified period may result in cancellation of the booking and applicable cancellation charges.
Cancellation requests must be communicated to Maa Jagdamba Tour and Travels in writing. Cancellation charges may vary depending on the destination, hotel, transport provider, travel dates, package, and time remaining before departure.
Some bookings may be non-refundable or subject to specific cancellation conditions imposed by hotels, airlines, transportation providers, or other service partners.
Refunds, wherever applicable, will be processed after deduction of applicable cancellation charges and supplier fees.
Hotel accommodation is provided according to the category and package selected at the time of booking. Room types, facilities, meal plans, check-in and check-out timings are subject to the hotel's policies.
Hotel images and descriptions displayed on promotional material are intended for general representation. Actual room arrangements may vary depending on availability.
Transportation services are subject to availability and may be provided through third-party transport operators. Vehicle type, seating capacity, pickup timings, and routes may vary depending on operational requirements.
Any additional charges arising from route changes, additional sightseeing, waiting time, extra kilometres, parking, tolls, or other services may be payable by the customer where applicable.
Travel itineraries are planned according to the information available at the time of booking. Maa Jagdamba Tour and Travels reserves the right to make reasonable changes to the itinerary due to weather conditions, road conditions, operational issues, government restrictions, local circumstances, or other factors beyond our control.
Every effort will be made to provide services comparable to those originally planned wherever changes become necessary.
Customers are responsible for carrying valid identification, passports, visas, permits, tickets, and any other documents required for their journey.
Maa Jagdamba Tour and Travels will not be responsible for losses, cancellations, or denied travel arising from incomplete, incorrect, expired, or missing travel documents.
Customers are expected to follow the rules and regulations of hotels, airlines, transport providers, destinations, government authorities, and other service providers during their journey.
Any damage caused to hotel property, vehicles, equipment, or other facilities due to customer negligence or misconduct may be charged directly to the customer.
Some travel services are provided by independent third-party suppliers including hotels, airlines, transport companies, activity operators, and other service providers.
Their services may be governed by their own terms, policies, schedules, and cancellation conditions. We will assist customers wherever reasonably possible in resolving service-related concerns.
Maa Jagdamba Tour and Travels shall not be held responsible for delays, cancellations, losses, or changes caused by circumstances beyond reasonable control, including natural disasters, severe weather, government restrictions, strikes, political situations, road closures, epidemics, technical failures, or other unforeseen events.
While we make every reasonable effort to provide reliable travel arrangements, Maa Jagdamba Tour and Travels shall not be liable for losses arising from circumstances beyond our reasonable control or from the acts, omissions, delays, or failures of independent service providers.
We make reasonable efforts to keep the information published on our website accurate and updated. However, prices, availability, schedules, hotel facilities, routes, and other travel information may change without prior notice.
Customer information provided during enquiries and bookings may be used for processing reservations, communicating travel information, providing customer support, and coordinating services with relevant travel partners.
Maa Jagdamba Tour and Travels reserves the right to update or modify these Terms & Conditions whenever necessary. Updated terms will be published on this website and will apply to future bookings from the date of publication.
By making a booking or using our travel services, you confirm that you have read, understood, and agreed to these Terms & Conditions.